Nancy Johnson is a dedicated and experienced Clinical Team Lead at Cigna, a global health service company that is committed to improving the health, well-being, and peace of mind of those they serve. With a strong background in healthcare and a passion for helping others,...
Nancy Johnson is a dedicated and experienced Clinical Team Lead at Cigna, a global health service company that is committed to improving the health, well-being, and peace of mind of those they serve. With a strong background in healthcare and a passion for helping others, Nancy plays a crucial role in leading and overseeing the clinical team at Cigna to ensure that members receive high-quality care and support.
Nancy has been a valued member of the Cigna team for over a decade, bringing with her a wealth of knowledge and expertise in the healthcare industry. She holds a Bachelor's degree in Nursing and has extensive experience working in various clinical settings, including hospitals, primary care facilities, and specialty clinics. This diverse background has equipped Nancy with a deep understanding of the complexities of healthcare delivery, allowing her to effectively lead her team in providing comprehensive support to Cigna members.
As a Clinical Team Lead, Nancy is responsible for managing and coordinating the activities of the clinical team to optimize the delivery of care and support services. She works closely with her team to develop and implement care plans that are tailored to the individual needs of Cigna members, ensuring that they receive the right support at the right time. Nancy is also involved in training and mentoring her team, providing them with the guidance and resources they need to excel in their roles and deliver exceptional care to Cigna members.
One of Nancy's key strengths is her ability to communicate and collaborate effectively with a wide range of stakeholders, including healthcare providers, care managers, and members themselves. She understands the importance of building strong relationships and working together towards a common goal, and she is adept at fostering a collaborative and supportive environment within her team. This enables her to effectively advocate for Cigna members and ensure that their needs are met in a timely and compassionate manner.
In addition to her day-to-day responsibilities, Nancy also takes an active role in driving innovation and improvement within the clinical team at Cigna. She is constantly seeking out new opportunities to enhance the delivery of care and support services, whether it be through the implementation of new technologies, the development of more streamlined processes, or the introduction of innovative care models. Nancy is passionate about leveraging the latest advancements in healthcare to improve outcomes for Cigna members and is dedicated to staying at the forefront of industry best practices.
Nancy's commitment to excellence and her unwavering dedication to the well-being of Cigna members make her an invaluable asset to the clinical team. Her leadership and expertise have been instrumental in driving positive change and delivering impactful results for Cigna members, and she continues to be a driving force for innovation and improvement within the organization. Nancy's passion for helping others and her deep-rooted sense of empathy and compassion make her a true standout in her role as Clinical Team Lead at Cigna.
