Nancy DeAgostino is a dedicated Customer Service Representative at Comerica Bank, where she excels in delivering exceptional customer experiences while managing a diverse range of financial transactions. With a strong focus on the sales of credit union products, Nancy has developed a reputation for her...
Nancy DeAgostino is a dedicated Customer Service Representative at Comerica Bank, where she excels in delivering exceptional customer experiences while managing a diverse range of financial transactions. With a strong focus on the sales of credit union products, Nancy has developed a reputation for her high level of customer service, ensuring that clients feel valued and understood. Her expertise in processing auto loans and opening new accounts has been instrumental in driving customer satisfaction and retention, making her a key asset in the bank's operations.
In her current role, Nancy is adept at accurately posting customer transactions and balancing accounts, which includes utilizing the Check 21 System for proof work and performing ATM and vault balancing. Her meticulous attention to detail and strong time management skills enable her to handle complex tasks efficiently while maintaining compliance with industry regulations. Nancy's commitment to process improvement is evident in her proactive approach to troubleshooting issues, ensuring that both customers and colleagues benefit from streamlined operations.
Beyond her technical skills, Nancy is a natural collaborator and coach, often working closely with her team to enhance customer experience and foster a supportive work environment. Her ability to communicate effectively over the phone and in person has further solidified her role as a trusted representative of Comerica Bank. As she seeks new job opportunities in office management, data entry, payroll, auditing, claims handling, and human resources, Nancy is eager to leverage her extensive experience and skills to contribute to a dynamic organization that values customer service excellence and operational efficiency.
