Naeem Charania is a detail-oriented Program Manager at Google, where he leverages over a decade of experience in project and program management to drive significant business growth across multiple domains. With a focus on key product areas such as Preferred Care, Delivery Experience, Post Sales...
Naeem Charania is a detail-oriented Program Manager at Google, where he leverages over a decade of experience in project and program management to drive significant business growth across multiple domains. With a focus on key product areas such as Preferred Care, Delivery Experience, Post Sales Management, Engineering Productivity, and Loss Management & Fraud Prevention, Naeem plays a pivotal role in identifying, tracking, and delivering critical metrics and Objectives and Key Results (OKRs). His expertise in process improvement and change management is instrumental in enhancing operational efficiency within the Google Store Engineering team.
Naeem's ability to prescribe metrics reporting strategies allows him to provide actionable insights that inform decision-making and foster a culture of continuous improvement. His background in tech product support and quality assurance, honed through previous roles at prestigious organizations like the Federal Reserve Bank, Facebook, and LG, equips him with a unique perspective on customer satisfaction and product performance. This diverse experience enables him to implement innovative solutions that not only enhance the customer experience but also streamline internal processes.
In addition to his technical acumen, Naeem possesses a strong foundation in automotive sales and aftermarket services, which complements his work in customer relationship management (CRM) and social networking. His proficiency in tools such as SAP ERP and Adobe Photoshop further enhances his ability to manage complex projects effectively. As a forward-thinking professional, Naeem is committed to driving strategic initiatives that align with Google's mission to deliver exceptional products and services, ultimately contributing to the company's long-term success.
