Monina Tee currently serves as Work Director 2 in the Origination Document Research team at Wells Fargo, where she leverages her extensive 25 years of experience in sales and marketing to drive operational excellence within the Document Management Department. Since joining the organization in October...
Monina Tee currently serves as Work Director 2 in the Origination Document Research team at Wells Fargo, where she leverages her extensive 25 years of experience in sales and marketing to drive operational excellence within the Document Management Department. Since joining the organization in October 2018, Monina has taken on a pivotal role in supervising a team of 10-18 members, ensuring that they are equipped with the necessary resources and knowledge to navigate complex technical processes. Her leadership style emphasizes collaboration and empowerment, enabling her team to effectively manage workload distribution and maintain high standards of customer service.
Monina's expertise extends beyond team management; she is adept at negotiating contracts and developing new business opportunities, skills that are critical in the fast-paced financial services industry. Her ability to communicate effectively with diverse stakeholders—from board members and company executives to government officials and legal professionals—has been instrumental in fostering strong relationships and facilitating seamless project execution. Key projects under her leadership have included streamlining document processing workflows and enhancing data accuracy, which have significantly improved operational efficiency and client satisfaction.
With a strong foundation in account management and customer relationship management (CRM), Monina is committed to continuous improvement and training within her team. Her strategic approach not only drives results but also cultivates a culture of learning and development, ensuring that her team remains at the forefront of industry best practices. As she continues to navigate the complexities of the banking and investments landscape, Monina Tee exemplifies the qualities of a forward-thinking leader dedicated to excellence in service delivery and operational success.