Monica Paredes serves as the Senior Director of Sales Operations Strategy at Cencora, where she plays a pivotal role in driving growth and operational excellence within the Specialty Group Purchasing Organizations (GPO). With her extensive background as a PMP and a two-time Salesforce Certified professional,...
Monica Paredes serves as the Senior Director of Sales Operations Strategy at Cencora, where she plays a pivotal role in driving growth and operational excellence within the Specialty Group Purchasing Organizations (GPO). With her extensive background as a PMP and a two-time Salesforce Certified professional, Monica is adept at navigating the complexities of program and project management in enterprise agile environments. Her current focus is on collaborating closely with sales leadership and their teams to pinpoint growth opportunities across various business segments, ensuring that revenue initiatives are not only identified but also effectively executed.
Monica's expertise in process improvement and client experience is instrumental in enhancing operational efficiencies and risk management throughout the project lifecycle. By leveraging her deep understanding of Salesforce and Software Development Life Cycle (SDLC) processes, she is able to implement robust process controls and foster seamless communication across Specialty Physician Services and Specialty GPOs. Her strategic approach to data analysis and change management allows her to identify trends and insights that drive informed decision-making, ultimately contributing to the overall success of the organization.
In addition to her technical skills, Monica is an exceptional communicator, adept at delivering impactful presentations that resonate with stakeholders at all levels. Her proficiency in tools like Microsoft PowerPoint and Jira further supports her ability to convey complex information in a clear and engaging manner. As she continues to lead key projects within Cencora, Monica remains committed to enhancing customer experience and service delivery, ensuring that the sales teams are equipped with the resources and strategies needed to thrive in a competitive landscape.