As the Vice President of Care Management at Personify Health, Monica Ccm has established herself as a transformative leader in the healthcare sector, driving significant revenue growth and operational excellence within her department. Under her stewardship, the Care Management division has seen a remarkable increase...
As the Vice President of Care Management at Personify Health, Monica Ccm has established herself as a transformative leader in the healthcare sector, driving significant revenue growth and operational excellence within her department. Under her stewardship, the Care Management division has seen a remarkable increase in revenue from $8.5 million to an impressive $37 million, with ambitious plans to achieve an additional 20% growth by 2025. Monica's strategic vision encompasses a comprehensive approach to case management, health education for wellness and disease management, and utilization review processes, including prior authorization and post-service claims appeals.
Monica's expertise in financial responsibilities and strategic planning has been pivotal in streamlining operations and enhancing compliance across the board. Her commitment to maintaining the highest quality standards ensures that the Care Management team not only meets but exceeds industry benchmarks. By fostering a culture of teamwork and collaboration, she has successfully built a high-performing team adept at navigating the complexities of commercial insurance and long-term care.
Key projects under her leadership include the implementation of innovative case management protocols that enhance patient outcomes while optimizing resource allocation. Monica's decisive leadership style and strong provider relations have positioned Personify Health as a leader in the care management landscape. With a keen focus on utilization management, she continues to drive initiatives that align with the evolving needs of the healthcare industry, ensuring that Personify Health remains at the forefront of delivering exceptional care and service.
