Mona Snyder currently serves as the Director of Operations at Optum, where she leverages her extensive thirty-year background in the healthcare industry to drive efficiency and innovation within the Revenue Cycle Support Team. Her role is pivotal in overseeing a diverse group of client liaisons...
Mona Snyder currently serves as the Director of Operations at Optum, where she leverages her extensive thirty-year background in the healthcare industry to drive efficiency and innovation within the Revenue Cycle Support Team. Her role is pivotal in overseeing a diverse group of client liaisons and analysts dedicated to enhancing the front, middle, and back revenue cycle processes. Mona is at the forefront of key projects aimed at automating workflows and standardizing reporting mechanisms, which not only streamline operations but also improve client interactions and satisfaction.
Her expertise in organizational leadership and project management has been instrumental in creating structured departments with comprehensive policies and procedures that foster accountability and performance excellence. Mona’s passion for training and mentoring shines through as she actively develops her team, ensuring they are equipped with the analytical skills necessary to navigate the complexities of revenue cycle management. Her collaborative approach encourages teamwork and open communication with upper management, facilitating the alignment of strategic goals across the organization.
Mona’s commitment to continuous improvement is evident in her initiatives to automate reporting and optimize meetings, both internally and with clients. This not only enhances operational efficiency but also positions Optum as a leader in the healthcare sector. With a keen eye for new business development and a strong foundation in nonprofit organizations, Mona Snyder embodies the qualities of a transformative leader dedicated to advancing the healthcare landscape.
