Mohammad Rashid currently serves as an Operations Manager at Securitas, where he plays a pivotal role in optimizing operational efficiency and enhancing service delivery. With a strong focus on workforce management, he independently oversees the establishment and maintenance of scheduling protocols that align with organizational...
Mohammad Rashid currently serves as an Operations Manager at Securitas, where he plays a pivotal role in optimizing operational efficiency and enhancing service delivery. With a strong focus on workforce management, he independently oversees the establishment and maintenance of scheduling protocols that align with organizational goals. His expertise in managing shared services functions, particularly payroll and accounts receivable processes, ensures that financial operations run smoothly and effectively.
One of Mohammad's key projects involves the implementation of innovative scheduling strategies that not only match available staff to posts but also significantly reduce avoidable overtime. By leveraging advanced scheduling tools and techniques, he has successfully minimized staffing gaps and improved overall workforce productivity. His proactive approach to staff re-deployment during call-offs demonstrates his commitment to maintaining operational continuity and service excellence.
In addition to his operational responsibilities, Mohammad is adept in various technical skills that enhance his role. His proficiency in SQA methodologies, including test case development and requirement gathering, complements his operational oversight, ensuring that all processes are thoroughly vetted and optimized. Furthermore, his background in security specialization and help desk support equips him with a comprehensive understanding of the technical challenges faced in the industry, allowing him to implement effective solutions swiftly.
As he continues to grow within Securitas, Mohammad remains dedicated to fostering a culture of continuous improvement and employee development, embodying the company's commitment to nurturing talent and driving operational success. His blend of operational acumen and technical expertise positions him as a valuable asset in the security services sector, ready to tackle the evolving challenges of the industry.