Mogens Petersen currently serves as the Head of Global Warranty & Site Support and Customer Service for the Sabroe factory within Johnson Controls, where he leverages his extensive expertise in service management and general management to drive operational excellence. With a robust background in P&L...
Mogens Petersen currently serves as the Head of Global Warranty & Site Support and Customer Service for the Sabroe factory within Johnson Controls, where he leverages his extensive expertise in service management and general management to drive operational excellence. With a robust background in P&L responsibility and business development, Mogens has successfully initiated and established departments that enhance customer satisfaction and streamline service processes. His role is pivotal in overseeing the warranty and site support functions for a diverse range of products, including advanced Heart Pumps utilized in the energy sector, ensuring that they meet the highest standards of performance and reliability.
Mogens is adept at navigating the complexities of the air conditioning, refrigeration, and cooling water industries, bringing over a decade of mid to senior management experience to the table. His solid technical knowledge complements his leadership skills, enabling him to manage teams of up to 130 staff effectively. This dynamic work environment allows him to thrive in multitasking scenarios, where he drives sales initiatives and oversees service management processes that enhance operational efficiency.
Key projects under his leadership include implementing energy audits and optimizing manufacturing processes, which not only improve product quality but also contribute to sustainability efforts within the organization. Mogens’s expertise in marine engineering and facilities management further enriches his approach to project management, making him a valuable asset to Johnson Controls as the company continues to innovate within the energy sector. His commitment to excellence and customer service positions him as a leader in the industry, dedicated to delivering exceptional results and fostering long-term client relationships.
