Moe M. serves as the Regional Operations Manager at Hissho Sushi Inc., where he leverages his extensive expertise in restaurant and retail operations to oversee the successful management of over 180 stores across the region. With a strong focus on culinary excellence and customer satisfaction,...
Moe M. serves as the Regional Operations Manager at Hissho Sushi Inc., where he leverages his extensive expertise in restaurant and retail operations to oversee the successful management of over 180 stores across the region. With a strong focus on culinary excellence and customer satisfaction, Moe has established himself as a pivotal figure in driving sales performance and profitability. His role involves not only the implementation of strategic business planning but also the meticulous analysis of payroll and labor reports. By optimizing labor utilization and reducing payroll costs, Moe has consistently enhanced operational efficiency, ensuring that each location meets its financial targets.
One of Moe's key projects includes spearheading the franchising process, where he has successfully opened numerous new franchise stores, significantly contributing to the company's revenue growth. His adeptness in customer relationship management and complaint management has fostered a culture of exceptional service across all locations, elevating the overall customer experience. Moe's analytical skills are complemented by his proficiency in Microsoft Excel and Word, enabling him to conduct thorough assessments and evaluations of team performance, which in turn supports the development of staff and operational strategies.
Moe's commitment to excellence in operations management is evident in his ability to coordinate crew activities and manage events that enhance brand visibility and customer engagement. His results-oriented approach, combined with a deep understanding of the retail landscape, positions him as a leader in the industry, dedicated to driving success and innovation at Hissho Sushi Inc.
