Mitzi Westerman serves as the President of mGroup IT & Telecommunications, where she leverages her extensive experience and passion for technology to drive innovative IT and telecommunications solutions. Under her leadership, mGroup has established itself as a trusted partner for businesses of all sizes, advocating...
Mitzi Westerman serves as the President of mGroup IT & Telecommunications, where she leverages her extensive experience and passion for technology to drive innovative IT and telecommunications solutions. Under her leadership, mGroup has established itself as a trusted partner for businesses of all sizes, advocating for their unique needs as a Value Added Reseller and Broker. Mitzi's commitment to client success is evident in her hands-on approach to project management and her ability to foster a collaborative environment among her highly skilled team.
Key projects under her direction include the implementation of Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) solutions, which have significantly enhanced client communication capabilities and operational efficiency. Mitzi’s expertise in Software-Defined Wide Area Networking (SD-WAN) and Internet Service Provider (ISP) selections has enabled clients to optimize their network performance while reducing costs.
Her strategic vision is complemented by her proficiency in Salesforce.com, business development, and data center management, which she utilizes to streamline processes and improve customer service. Mitzi’s tenacity and enthusiasm for technology not only drive business outcomes but also build lasting customer trust, making her an invaluable asset to mGroup and its clients. As the telecommunications landscape continues to evolve, Mitzi remains dedicated to staying ahead of industry trends, ensuring that mGroup delivers cutting-edge solutions tailored to meet the dynamic needs of its clientele.
