Mitra Wagner is a seasoned Principal Program Manager at Oracle Corporation, where she plays a pivotal role in enhancing the effectiveness of the Global Sales Operations Enablement for Customer Success Services (CSS). With over 20 years of experience in the enterprise software domain, Mitra has...
Mitra Wagner is a seasoned Principal Program Manager at Oracle Corporation, where she plays a pivotal role in enhancing the effectiveness of the Global Sales Operations Enablement for Customer Success Services (CSS). With over 20 years of experience in the enterprise software domain, Mitra has successfully transitioned from managing large-scale software implementation projects to spearheading internal corporate enablement initiatives. Her current focus is on developing comprehensive educational content and curricula that empower sales teams to excel in their roles and drive customer success.
In her capacity at Oracle, Mitra manages a variety of Sales Operations programs that are integral to the CSS organization. She is responsible for the design and execution of the Sales New Hire program, ensuring that new employees are equipped with the knowledge and tools necessary to thrive in a fast-paced sales environment. Mitra's expertise in corporate communications and training course development enables her to create engaging and informative materials that resonate with the sales community. Additionally, her proficiency in video production and editing allows her to produce high-quality training videos that enhance the learning experience.
Mitra's strategic approach to onboarding and continuous education not only streamlines sales processes but also fosters a culture of collaboration and knowledge sharing within the organization. By leveraging her skills in Salesforce.com, solution architecture, and requirements analysis, she ensures that the CSS sales teams have access to the most relevant resources and insights. Her commitment to driving both external and internal customer success has positioned her as a key contributor to Oracle's mission of delivering exceptional value to its clients.
