Missy Russo is a seasoned healthcare professional with over 21 years of experience, currently serving as the Director of Service Line-Primary Care at Mercy Health. In this pivotal role, she is instrumental in shaping and executing the strategic direction of primary care services within the...
Missy Russo is a seasoned healthcare professional with over 21 years of experience, currently serving as the Director of Service Line-Primary Care at Mercy Health. In this pivotal role, she is instrumental in shaping and executing the strategic direction of primary care services within the Youngstown market. Her leadership is characterized by a commitment to enhancing operational and financial performance, ensuring that the integrated Medical Group not only meets but exceeds the expectations of patients and stakeholders alike.
Missy’s expertise lies in fostering collaboration among interdisciplinary teams to deliver an exceptional patient experience. She actively monitors the quality of care delivery, implementing best practices that align with Mercy Health’s mission of providing high-quality, accessible, and patient-centered care. Her proficiency in healthcare information technology, including electronic health records (EHR), allows her to streamline operations and improve patient outcomes through data-driven decision-making.
Key projects under Missy’s leadership include the optimization of primary care workflows, which enhance efficiency and patient satisfaction. She is also focused on strategic planning initiatives that address the evolving needs of the community, ensuring that services are not only comprehensive but also adaptable to changes in healthcare policy and insurance landscapes. With a strong foundation in budgeting and accounts receivable management, Missy ensures the financial sustainability of the primary care service line, allowing for continued investment in innovative healthcare solutions. Her dedication to excellence and strategic foresight positions her as a vital leader in the healthcare landscape, driving positive change and fostering a culture of continuous improvement at Mercy Health.
