Minh Tong is currently making significant strides as an ITS Analyst - ServiceNow Developer Intern at Mortenson, where he leverages his skills in web development and user experience design to enhance organizational efficiency and client satisfaction. In this role, Minh is responsible for designing and...
Minh Tong is currently making significant strides as an ITS Analyst - ServiceNow Developer Intern at Mortenson, where he leverages his skills in web development and user experience design to enhance organizational efficiency and client satisfaction. In this role, Minh is responsible for designing and implementing robust ServiceNow applications, focusing on customizations, workflows, and automations that streamline processes and improve service delivery. His expertise in JavaScript, HTML, CSS, and SQL enables him to develop custom applications that meet specific client needs, while his proficiency in PowerShell scripting allows for seamless automation using Ansible and ServiceNow.
One of Minh's key projects involves building integrations between ServiceNow and other platforms, utilizing script includes, APIs, and secure token authentication. This not only enhances data flow across systems but also ensures that clients have a cohesive experience when interacting with multiple tools. Minh's commitment to web accessibility and cultural competency is evident in his approach to development, as he strives to create inclusive solutions that empower users from diverse backgrounds.
In addition to his technical skills, Minh is passionate about education and the empowerment of young leaders, which reflects his dedication to fostering a collaborative and innovative environment. His ability to gather requirements effectively and deliver products that clients are proud of showcases his strong client-focused mindset. As he continues to grow in his role, Minh is poised to make a lasting impact at Mortenson and in the broader tech community.
