Mina Kim serves as the Fair Entry Administrator for the City of Calgary, where she plays a pivotal role in ensuring that vulnerable clients have access to essential subsidy programs and services. With a strong commitment to community outreach and development, Mina expertly navigates the...
Mina Kim serves as the Fair Entry Administrator for the City of Calgary, where she plays a pivotal role in ensuring that vulnerable clients have access to essential subsidy programs and services. With a strong commitment to community outreach and development, Mina expertly navigates the complexities of the Subsidy Assistance Management System (SAMS) database, meticulously documenting confidential client information to maintain the integrity and privacy of sensitive data. Her ability to provide tailored referrals and information to clients with diverse and complex needs showcases her expertise in counseling and client advocacy.
In her current role, Mina is instrumental in communicating the range of City and community subsidy programs available, ensuring that clients are well-informed about the resources that can alleviate their financial burdens. Her mediation skills come into play as she adeptly resolves disputes with customers, fostering a supportive environment that prioritizes client satisfaction and understanding. Mina's proficiency in tools such as Adobe Photoshop and PowerPoint enhances her ability to create engaging presentations and materials that promote community programs effectively.
Mina's dedication to her work is reflected in her holistic approach to client service, where she combines her skills in scheduling, data entry, and volunteer management to streamline processes and improve service delivery. By leveraging her extensive knowledge of community resources and her passion for helping others, Mina Kim continues to make a significant impact in the lives of those she serves, embodying the belief that she can do everything through him who gives her strength.