Mike Reeves serves as the Executive Director of Product Management for Distribution Systems at MGM Resorts International, where he plays a pivotal role in enhancing the company’s operational efficiency and guest experience through innovative technology solutions. With a Bachelor of Science in Hotel and Restaurant...
Mike Reeves serves as the Executive Director of Product Management for Distribution Systems at MGM Resorts International, where he plays a pivotal role in enhancing the company’s operational efficiency and guest experience through innovative technology solutions. With a Bachelor of Science in Hotel and Restaurant Management and certifications as a Beverage Manager and Level 1 Sommelier, Mike combines his extensive knowledge of the hospitality industry with a strong technical acumen to drive strategic initiatives that optimize revenue and streamline processes.
In his current role, Mike leads key projects focused on the integration of advanced property management systems and distribution channels, ensuring that MGM Resorts remains at the forefront of the competitive hospitality landscape. His expertise in yield management and revenue analysis allows him to identify opportunities for maximizing profitability while maintaining exceptional customer service standards. By leveraging his skills in food and beverage management, Mike also collaborates with various departments to enhance the overall guest experience, ensuring that every touchpoint reflects the high standards of MGM Resorts.
Mike's commitment to continuous improvement is evident in his proactive approach to problem-solving and his ability to adapt to the ever-evolving demands of the hospitality sector. His passion for wine theory and customer service further enriches his contributions, enabling him to create memorable experiences for guests and foster a culture of excellence within his team. As a leader, Mike is dedicated to mentoring emerging talent in the industry, sharing his insights on the intersection of technology and hospitality to inspire the next generation of professionals.
