As the Director of Managed Services at Entara, Mike Mousavi leverages over a decade of experience in IT leadership to drive excellence in service delivery and client satisfaction. His role is pivotal in orchestrating the daily technical operations that ensure seamless, 24x7x365 support for a...
As the Director of Managed Services at Entara, Mike Mousavi leverages over a decade of experience in IT leadership to drive excellence in service delivery and client satisfaction. His role is pivotal in orchestrating the daily technical operations that ensure seamless, 24x7x365 support for a diverse array of business environments. Mike's commitment to proactive security management and infrastructure optimization is evident in the strategic technology roadmaps he develops, which are tailored to align with clients' unique business objectives.
Under his guidance, the Reactive and Proactive Services teams are empowered to deliver best-in-class support, utilizing performance metrics to continually assess and enhance service quality. Mike’s data-driven approach not only fosters a culture of accountability but also facilitates effective team building and coaching, ensuring that each member is equipped to meet the evolving demands of the industry. His expertise in sales management and training further enables him to bridge the gap between technical capabilities and client needs, translating complex IT concepts into actionable insights for stakeholders.
Fluent in Farsi and possessing a background in criminal justice, Mike brings a unique perspective to the table, enhancing communication and collaboration across diverse teams and client bases. His dedication to cultivating strong relationships and delivering exceptional results positions him as a trusted partner for clients seeking to navigate the complexities of modern technology landscapes. At Entara, Mike Mousavi is not just a leader; he is a catalyst for innovation and growth, ensuring that clients are well-equipped to achieve their business goals in an ever-changing digital world.
