Mike Hicks is a seasoned professional with a robust background in customer service and broadcasting, currently making significant strides in the appliance sales sector at Sears, Roebuck and Co. His extensive experience in the customer service industry has equipped him with exceptional interpersonal skills, allowing...
Mike Hicks is a seasoned professional with a robust background in customer service and broadcasting, currently making significant strides in the appliance sales sector at Sears, Roebuck and Co. His extensive experience in the customer service industry has equipped him with exceptional interpersonal skills, allowing him to connect with customers and understand their needs effectively. In his current role, Mike is responsible for selling and researching a diverse range of Sears appliances, where he leverages his expertise in inventory management and sales to optimize product offerings and enhance customer satisfaction.
At Sears, Mike is involved in key projects that focus on improving the customer experience through tailored marketing strategies and innovative sales techniques. His ability to analyze market trends and customer preferences enables him to recommend the best appliances that meet the specific needs of each client. Additionally, his background in advertising and public speaking allows him to present product features compellingly, ensuring that customers are well-informed and confident in their purchasing decisions.
Mike's passion for voiceover work and his radio-friendly voice further enhance his effectiveness in engaging with customers, making him a standout in the appliance sales arena. His leadership skills and team-oriented mindset foster a collaborative environment, where he mentors new team members and shares best practices in sales management. As he continues to grow in his role at Sears, Mike remains committed to delivering exceptional service and driving sales success, all while exploring opportunities in voiceover representation that align with his diverse skill set.
