Mike Hawk serves as the National Channel Manager at Peerless Network, where he plays a pivotal role in driving the company’s strategic initiatives within the telecommunications landscape. With a strong focus on enhancing customer satisfaction and optimizing communication solutions, Mike leverages his extensive expertise in...
Mike Hawk serves as the National Channel Manager at Peerless Network, where he plays a pivotal role in driving the company’s strategic initiatives within the telecommunications landscape. With a strong focus on enhancing customer satisfaction and optimizing communication solutions, Mike leverages his extensive expertise in Customer Relationship Management (CRM) and relationship building to foster robust partnerships across various channels. His current projects include the development and implementation of innovative SIP (Session Initiation Protocol) solutions that streamline voice communications for businesses, ensuring they can connect seamlessly with their customers.
At Peerless Network, Mike is instrumental in managing a comprehensive services portfolio that encompasses networking, infrastructure, and communication services, all offered with transparent and competitive pricing. His proficiency in business processes and product management allows him to identify and address the unique needs of B2B clients, ensuring that they receive tailored solutions that drive efficiency and growth. Additionally, Mike’s background in call center operations and software-defined networking equips him with the insights necessary to enhance service delivery and support.
As a thought leader in the telecommunications industry, Mike is committed to empowering brands to engage and delight their customers at a global scale. His dedication to continuous improvement and innovation positions him as a key asset to Peerless Network, where he is not only focused on meeting current market demands but also anticipating future trends that will shape the industry. Through his leadership, Mike is helping to redefine how businesses communicate, ensuring they remain competitive in an ever-evolving digital landscape.
