Micki Thomas is a dynamic Strategic Client Director at Optiv, where she leverages over a decade of experience in client management and sales to drive significant growth and enhance client satisfaction. In her current role, Micki is instrumental in establishing and nurturing long-term relationships with...
Micki Thomas is a dynamic Strategic Client Director at Optiv, where she leverages over a decade of experience in client management and sales to drive significant growth and enhance client satisfaction. In her current role, Micki is instrumental in establishing and nurturing long-term relationships with key enterprise accounts, ensuring that clients receive tailored cybersecurity solutions that align with their unique business objectives. Her expertise in key account management and contract negotiation allows her to effectively navigate complex sales cycles, delivering value that resonates with C-level executives and decision-makers.
At Optiv, a leader in cyber advisory and solutions, Micki is involved in several high-impact projects that focus on deploying comprehensive cybersecurity programs. She collaborates cross-functionally with technical teams to integrate risk management and managed security services, ensuring that clients not only meet compliance requirements but also bolster their overall security posture. Her commitment to superior customer service and project supervision has resulted in improved client experiences and accelerated revenue growth within her portfolio.
Micki’s proficiency in Salesforce.com enhances her ability to track client interactions and sales performance, enabling her to make data-driven decisions that optimize account administration. As a highly organized leader, she excels in fostering collaboration among diverse teams, driving initiatives that align with Optiv’s mission to provide strategic and technical expertise to over 7,000 companies across various industries. Through her dedication and strategic vision, Micki continues to position Optiv as a trusted partner in navigating the complexities of cybersecurity.
