As the Owner and President of NRG Insurance, Michelle Rupp is at the forefront of transforming the insurance landscape through innovation and strategic thinking. With a strong commitment to enhancing client experiences, she has spearheaded numerous initiatives that not only streamline operations but also set...
As the Owner and President of NRG Insurance, Michelle Rupp is at the forefront of transforming the insurance landscape through innovation and strategic thinking. With a strong commitment to enhancing client experiences, she has spearheaded numerous initiatives that not only streamline operations but also set industry standards. Under her leadership, NRG Insurance has gained recognition for being a pioneer in adopting cutting-edge technology, including the implementation of advanced CRM systems that have revolutionized client relationship management. This forward-thinking approach has positioned NRG as a leader in automation within an industry often criticized for its antiquated practices.
Michelle's expertise extends beyond traditional insurance offerings; she has successfully navigated the complexities of casualty, renters, motorcycle, marine, and auto insurance, ensuring that clients receive comprehensive coverage tailored to their unique needs. Her entrepreneurial spirit is evident in her ability to balance the demands of a rapidly evolving market while fostering a culture of innovation among her team. Notably, NRG Insurance was the first brokerage to achieve Certified B Corp status, reflecting Michelle's dedication to social responsibility and sustainable business practices.
In addition to her impressive accolades, including being the first insurance brokerage to win an EPA award for paper management, Michelle is passionate about creating a flexible work environment. She was among the first in the industry to embrace remote work, recognizing the importance of work-life balance in enhancing productivity and employee satisfaction. Through her visionary leadership, Michelle Rupp continues to redefine what it means to be a modern insurance provider, making NRG Insurance a model for others in the industry to follow.
