Michelle Ledbetter serves as the Operations Director at Slalom, where she plays a pivotal role in shaping the operational landscape of the organization. With a strong commitment to fostering leadership and enhancing customer service, Michelle is dedicated to empowering her teams to achieve their fullest...
Michelle Ledbetter serves as the Operations Director at Slalom, where she plays a pivotal role in shaping the operational landscape of the organization. With a strong commitment to fostering leadership and enhancing customer service, Michelle is dedicated to empowering her teams to achieve their fullest potential. Her expertise lies in leading high-performing teams and managing strategic business initiatives that align with Slalom's mission to help people and organizations dream bigger, move faster, and build better tomorrows.
In her current role, Michelle oversees the operational rhythm of the business, ensuring that processes are not only efficient but also adaptable to the ever-changing demands of the market. She is at the forefront of key projects that drive operational excellence, leveraging her skills in financial analysis, management consulting, and problem-solving to optimize workflows and enhance service delivery. Her proficiency in tools such as SAP and Excel allows her to analyze data effectively, providing insights that inform decision-making and strategic direction.
Michelle is also a proactive thought partner, collaborating with cross-functional teams to implement Objectives and Key Results (OKRs) that align with Slalom’s broader goals. Her ability to lead change initiatives has been instrumental in streamlining operations and improving overall performance, making her a valuable asset to the organization. With a personal connection to clients across 45 markets globally, Michelle embodies Slalom's ethos of being nimble and responsive, ensuring that every client interaction is meaningful and impactful. Through her leadership, she is not only driving operational success but also nurturing the next generation of leaders within the organization.
