Michelle Lachapelle is a distinguished technology leader currently serving as the Director of Engineering for Product Visioning & Roadmaps at Liberty Mutual Insurance. With a robust background in strategic planning and execution, she has successfully navigated the complexities of the insurance industry, leveraging her extensive...
Michelle Lachapelle is a distinguished technology leader currently serving as the Director of Engineering for Product Visioning & Roadmaps at Liberty Mutual Insurance. With a robust background in strategic planning and execution, she has successfully navigated the complexities of the insurance industry, leveraging her extensive consulting experience with Fortune 100 companies to drive transformative initiatives. At Liberty Mutual, Michelle oversees the investment prioritization of an annual operating budget of $278 million, ensuring that resources are allocated effectively to align with the company's strategic objectives.
In her role, Michelle is instrumental in developing and communicating strategic priorities that articulate value across multiple domains, including North America, Surety, Innovation, Underwriting, Distribution, Claims, and Data & Analytics. Her leadership extends to managing a talented team of 23 Product Owners, fostering a culture of collaboration and innovation that empowers her team to excel in delivering high-impact projects. Michelle's expertise in capital budgeting and vendor management plays a crucial role in optimizing operational efficiencies and enhancing product roadmaps.
Key projects under her guidance have included full-scope digital transformations that not only improve operational models but also drive cultural shifts within the organization. Her adeptness at process implementation and improvement, combined with her strategic leadership skills, positions her as a pivotal figure in shaping the future of technology at Liberty Mutual. Michelle's commitment to excellence and her ability to translate strategy into actionable plans ensure that the company remains at the forefront of the insurance industry, ready to meet the evolving needs of its customers.
