Michelle Dalida is a seasoned professional in product management, currently spearheading Gap Inc.'s digital transformation initiatives on the ServiceNow platform. With a robust background in delivering global digital platforms across various sectors, including ecommerce, automotive, and market research, Michelle brings a wealth of experience to...
Michelle Dalida is a seasoned professional in product management, currently spearheading Gap Inc.'s digital transformation initiatives on the ServiceNow platform. With a robust background in delivering global digital platforms across various sectors, including ecommerce, automotive, and market research, Michelle brings a wealth of experience to her role. Her expertise lies in product management, product design, user experience, and the entire product development process, making her a pivotal figure in enhancing operational efficiency within the organization.
At Gap Inc., Michelle is dedicated to replacing outdated technologies with innovative solutions that not only streamline operations but also significantly reduce costs and improve system reliability. Her strategic approach to digital transformation is aligned with Gap's mission to foster emotional connections with customers through inspiring products and unique experiences. By prioritizing workload management and engaging in cross-functional collaborations, Michelle ensures that the product strategy remains focused on user needs and market trends.
Her skills in user research and user experience (UX) design enable her to create products that resonate with customers, while her proficiency in Microsoft Office and marketing communications supports effective project management and stakeholder engagement. As she leads key projects aimed at optimizing operations, Michelle's commitment to leveraging technology for enhanced customer experiences positions her as a vital contributor to Gap Inc.'s ongoing success in the competitive retail landscape.
