Michelle Craig is a dynamic Commercial Account Executive at Uniphore, where she plays a pivotal role in driving sales and fostering relationships that leverage cutting-edge AI technology to enhance customer interactions. With a strong foundation in full-cycle sales, Michelle excels at integrating Conversational Intelligence 2.0...
Michelle Craig is a dynamic Commercial Account Executive at Uniphore, where she plays a pivotal role in driving sales and fostering relationships that leverage cutting-edge AI technology to enhance customer interactions. With a strong foundation in full-cycle sales, Michelle excels at integrating Conversational Intelligence 2.0 into sales and customer service teams, empowering them to harness the power of AI while maintaining a human touch. Her expertise spans a wide array of skills, including lead generation, sales presentations, and business-to-business (B2B) strategies, making her an invaluable asset to her clients.
At Uniphore, Michelle is currently spearheading several key projects aimed at transforming how organizations engage with their customers. By utilizing tools like Salesforce.com and Outreach Engage, she streamlines the sales process, ensuring that her team can effectively target and convert leads while delivering personalized experiences. Her passion for networking and building meaningful connections shines through in her weekly “High-Five Fridays,” where she celebrates the wins of her colleagues and encourages a culture of recognition and motivation within her team.
Michelle's commitment to continuous improvement and innovation in sales practices not only drives her personal success but also contributes to the overall growth of Uniphore. As she navigates the ever-evolving landscape of AI in sales, Michelle remains dedicated to helping her clients achieve their goals, proving that with the right blend of technology and human insight, remarkable results are within reach.
