As the Senior Director of Specialty Products at Optima Tax Relief, Michelle Botta brings over a decade of extensive experience in the tax industry, where her leadership and strategic vision have been instrumental in driving significant advancements within the organization. In her current role, Michelle...
As the Senior Director of Specialty Products at Optima Tax Relief, Michelle Botta brings over a decade of extensive experience in the tax industry, where her leadership and strategic vision have been instrumental in driving significant advancements within the organization. In her current role, Michelle is at the forefront of pioneering modernization efforts in Investigation Operations and Protection Plan Sales and Servicing. By implementing innovative strategies and optimizing operational efficiencies, she has successfully enhanced the effectiveness of these critical business units, resulting in a notable increase in revenue.
Michelle’s expertise in marketing strategy, product development, and sales management has allowed her to cultivate a high-performing team that is dedicated to delivering exceptional client outcomes. Her approach to strategic planning is characterized by meticulous resource allocation and systematic performance optimization, ensuring that her team not only meets but exceeds their targets. Under her leadership, the Investigation Operations have seen a transformation that emphasizes both thoroughness and responsiveness, which is essential in the fast-paced tax relief landscape.
Moreover, Michelle’s commitment to coaching and personnel management has fostered a culture of continuous improvement and professional growth within her team. Her background in auditing and mortgage underwriting further enriches her skill set, enabling her to navigate complex financial scenarios with ease. As she continues to lead key projects at Optima Tax Relief, Michelle remains dedicated to driving innovation and delivering unparalleled service to clients, solidifying her reputation as a dynamic leader in the tax industry.
