Michele Petersen currently serves as the Director of the Technology Program Management Office at DIRECTV, where she spearheads a dynamic team of nine project and program managers. With a robust background in multi-million dollar project management and strategic planning, Michele is instrumental in delivering complex,...
Michele Petersen currently serves as the Director of the Technology Program Management Office at DIRECTV, where she spearheads a dynamic team of nine project and program managers. With a robust background in multi-million dollar project management and strategic planning, Michele is instrumental in delivering complex, enterprise-wide application development initiatives that represent over $20 million in IT capital investment. Her leadership style is characterized by a blend of creativity and analytical rigor, enabling her to effectively motivate cross-functional teams in a fast-paced, collaborative environment.
Under Michele's guidance, the Technology Program Management Office has successfully executed key projects that enhance operational efficiency and drive business growth. Her expertise in business process improvement and product management has been pivotal in aligning technology initiatives with organizational goals, ensuring that each project not only meets but exceeds stakeholder expectations. Michele is particularly adept at strategic planning and business analytics, leveraging data-driven insights to inform decision-making and optimize project outcomes.
Michele's commitment to thought leadership is evident in her proactive approach to problem-solving and her ability to foster innovation within her team. As a certified Yellow Belt in Lean methodologies, she applies best practices to streamline processes and enhance productivity. Her passion for business development and her keen understanding of call center operations further enhance her contributions to DIRECTV, positioning her as a key player in the company's ongoing transformation in the competitive telecommunications landscape. Through her leadership, Michele continues to drive impactful change and deliver exceptional results, solidifying her reputation as a forward-thinking leader in technology program management.
