Michael Todd is a dynamic Growth Account Executive at AppFolio, Inc., where he leverages his extensive expertise in the SaaS and insurance industries to drive revenue growth and enhance customer satisfaction. With a results-driven approach, Michael manages the full sales cycle for a diverse portfolio...
Michael Todd is a dynamic Growth Account Executive at AppFolio, Inc., where he leverages his extensive expertise in the SaaS and insurance industries to drive revenue growth and enhance customer satisfaction. With a results-driven approach, Michael manages the full sales cycle for a diverse portfolio of SaaS products tailored to property management clients. His role involves not only closing B2C and B2B transactions but also acting as a trusted advisor to his clients, ensuring that their unique needs are met through tailored solutions.
Michael excels in building and nurturing deep customer relationships, utilizing his strong interpersonal skills and collaborative selling techniques. He conducts thorough customer needs analyses to identify opportunities for upselling and cross-selling, thereby creating a robust sales pipeline. His proficiency in business case preparation and forecasting enables him to present compelling product demonstrations that resonate with C-level executives and decision-makers.
In addition to his sales acumen, Michael is adept at leveraging video conferencing tools to facilitate engaging discussions and presentations, ensuring that clients feel valued and informed throughout the sales process. His negotiation skills are pivotal in securing win-win outcomes, ultimately driving customer loyalty and retention. As a key player in AppFolio’s growth strategy, Michael Todd continues to contribute to the company's success by optimizing account management practices and delivering exceptional value to property management clients. His commitment to excellence and customer-centric approach positions him as a leader in the SaaS industry, making him an invaluable asset to both AppFolio and its clientele.
