Michael T. is a dynamic and high-energy Retail Automotive Executive with a remarkable 35-year track record in the retail automotive industry. Currently serving as the Dealership Development Specialist at Trivigno Retail Automotive Solutions (TRAS), Michael leverages his extensive hands-on experience to drive transformative initiatives that...
Michael T. is a dynamic and high-energy Retail Automotive Executive with a remarkable 35-year track record in the retail automotive industry. Currently serving as the Dealership Development Specialist at Trivigno Retail Automotive Solutions (TRAS), Michael leverages his extensive hands-on experience to drive transformative initiatives that enhance dealership performance across all profit centers. His role focuses on dealership development, encompassing both sales and service, where he excels in building cohesive, high-performing teams that are dedicated to exceeding customer expectations.
At TRAS, Michael is instrumental in implementing innovative marketing strategies and process improvements that not only boost customer retention but also optimize operational efficiency. His expertise in customer service and closing deals ensures that every interaction is tailored to foster long-term relationships with clients. Michael's critical thinking skills, combined with his emotional intelligence, allow him to navigate the complexities of the automotive landscape and adapt to the evolving standards of the industry.
One of Michael's standout contributions to the field is the creation of the ShowRoom Animated Series, which serves as an engaging platform to educate both customers and dealership staff about the latest trends and best practices in automotive retail. His commitment to continuous improvement and passion for the industry keep him relevant and influential, as he mentors aspiring professionals and shares his insights on effective dealership management. With a focus on maximizing profit centers and enhancing customer experiences, Michael T. remains a pivotal figure in the retail automotive sector, dedicated to shaping the future of dealership development at TRAS.
