Michael Mazzuki serves as the Head of Learning and Development and Culture at Citi, where he plays a pivotal role in shaping the organization’s approach to continuous learning and innovation. As a founding member of the leadership team for the Office of the CTO, Michael...
Michael Mazzuki serves as the Head of Learning and Development and Culture at Citi, where he plays a pivotal role in shaping the organization’s approach to continuous learning and innovation. As a founding member of the leadership team for the Office of the CTO, Michael leverages his extensive background in IT management, software development, and project management to drive strategic initiatives that enhance both employee engagement and operational efficiency. His expertise in Agile project management and process improvement has been instrumental in aligning teams with industry-standard frameworks, fostering a culture of excellence and adaptability.
At Citi, Michael is currently spearheading key projects aimed at embedding a learning-centric culture within the organization. He believes that a day not spent learning is a day wasted, and he actively promotes this mantra through various training programs and workshops designed to empower employees at all levels. By emphasizing the importance of applying knowledge early and often, he encourages a hands-on approach to learning that not only enhances individual skills but also contributes to the overall success of the organization.
Michael’s commitment to teaching others is evident in his strategic communications and corporate communications initiatives, where he focuses on sharing best practices and insights across teams. His role as a change agent is further highlighted by his ability to implement innovative solutions that drive process improvement and enhance IT service management. With a strong emphasis on vendor management and program management, Michael ensures that Citi remains at the forefront of technological advancements while nurturing a collaborative and growth-oriented workplace culture. Through his leadership, Citi continues to cultivate an environment where technical excellence is not just valued but is a fundamental aspect of its identity.
