Michael Kruki serves as the Location Manager at LAZ Parking, where he leverages his extensive background in guest service and hospitality to enhance the overall parking experience for customers. In this role, Michael oversees daily parking operations, ensuring the seamless collection of meter revenues and...
Michael Kruki serves as the Location Manager at LAZ Parking, where he leverages his extensive background in guest service and hospitality to enhance the overall parking experience for customers. In this role, Michael oversees daily parking operations, ensuring the seamless collection of meter revenues and the meticulous inspection, maintenance, repair, and replacement of parking meters, machines, and gates. His commitment to operational excellence is evident in his ability to maintain automated records of contracted and permit parking spaces, meter receipts, and meters requiring repair and maintenance, which are crucial for efficient resource management.
Michael's leadership skills shine through as he manages and schedules a diverse team of over 20 valets and customer service representatives. His focus on team dynamics not only fosters a collaborative work environment but also enhances service delivery, ensuring that every customer interaction reflects the high standards of LAZ Parking. His expertise in management is complemented by his proficiency in various software tools, including Revit, AutoCAD, and Microsoft Excel, which he utilizes to streamline operations and improve reporting accuracy.
Currently, Michael is pursuing his studies in architecture, driven by a passion for design and a vision of one day running his own firm. This ambition fuels his dedication to overcoming challenges in the parking industry, where he continuously seeks innovative solutions to enhance operational efficiency and customer satisfaction. With a strong foundation in customer service, coupled with his architectural aspirations, Michael Kruki is poised to make significant contributions to both the parking and design industries.
