Michael Koelsch is an accomplished Operations Manager at Crothall Healthcare, where he leverages over six years of extensive experience in operations management to drive efficiency and enhance customer satisfaction. Currently overseeing the daily operations at the 420-bed Nationwide Children's Hospital, Michael is responsible for the...
Michael Koelsch is an accomplished Operations Manager at Crothall Healthcare, where he leverages over six years of extensive experience in operations management to drive efficiency and enhance customer satisfaction. Currently overseeing the daily operations at the 420-bed Nationwide Children's Hospital, Michael is responsible for the seamless coordination of services across various facilities, including outpatient care clinics and multiple office buildings. His role involves meticulous scheduling and management of a dedicated team of 105 full-time employees on the second shift, ensuring that all operational goals are met while maintaining a high standard of care and service.
Michael's expertise lies in team building and leadership, which he employs to foster a collaborative work environment that prioritizes outcomes and customer satisfaction. His adeptness in utilizing technology, including Microsoft Office Suite and advanced Excel functions, allows him to analyze data effectively and streamline processes. Additionally, Michael's skills in event management and planning enable him to coordinate initiatives that enhance patient and staff experiences, further solidifying his commitment to operational excellence.
Key projects under Michael's leadership have included the implementation of innovative scheduling systems that optimize staff allocation and improve service delivery. His strategic approach has not only enhanced operational workflows but has also contributed to the overall success of Crothall Healthcare in delivering top-tier facilities management services. With a strong focus on outcomes and a passion for improving healthcare environments, Michael Koelsch continues to be a driving force in operational success at Crothall Healthcare.
