Michael Baltrushevich serves as an IT Application Owner at Deutsche Bank, where he leverages his extensive expertise in monitoring and management systems to drive innovation and efficiency within the organization. Based at the Berlin Tech Center, Michael plays a pivotal role in overseeing IT service...
Michael Baltrushevich serves as an IT Application Owner at Deutsche Bank, where he leverages his extensive expertise in monitoring and management systems to drive innovation and efficiency within the organization. Based at the Berlin Tech Center, Michael plays a pivotal role in overseeing IT service management (ITSM) practices, ensuring that the bank's IT applications align with regulatory requirements and industry best practices. His proficiency in DC technologies and architectures allows him to implement robust solutions that enhance operational resilience and streamline processes.
Currently, Michael is spearheading several key projects aimed at optimizing the bank's IT infrastructure. His work involves close collaboration with preferred vendors such as BMC, ServiceNow, and HP, where he utilizes his skills in negotiation and project management to deliver high-quality outcomes. Michael's background in presales and consultancy equips him with a unique perspective, enabling him to effectively communicate the value of IT solutions to stakeholders and ensure alignment with business objectives.
In addition to his technical acumen, Michael excels in coordinating complex projects, managing timelines, and navigating external audits. His commitment to proactive ITSM practices, including the use of tools like Remedy, Service Manager, and ProactiveNet, positions him as a key contributor to Deutsche Bank's strategic goals. With a focus on continuous improvement and innovation, Michael Baltrushevich is dedicated to enhancing the bank's technological landscape, ultimately driving better service delivery and customer satisfaction.
