Michael Auger is a dedicated Taproom Lead at BIRDSONG BREWING, LLC, where his journey from part-time barback to a full-time bartender exemplifies his commitment and adaptability within the craft brewing industry. In his current role, Michael not only excels in customer engagement but also plays...
Michael Auger is a dedicated Taproom Lead at BIRDSONG BREWING, LLC, where his journey from part-time barback to a full-time bartender exemplifies his commitment and adaptability within the craft brewing industry. In his current role, Michael not only excels in customer engagement but also plays a pivotal part in enhancing the overall taproom experience. His responsibilities extend beyond bartending; he is actively involved in problem-solving, staff scheduling, and financial management, ensuring that operations run smoothly and efficiently.
Michael's expertise in inventory management and bookkeeping is crucial to maintaining the high standards of BIRDSONG BREWING. He utilizes tools like Ekos and Google Sheets to track inventory levels and streamline ordering processes, which helps minimize waste and optimize stock levels. His attention to detail and organizational skills contribute to the taproom's success, allowing the team to focus on delivering exceptional service.
In addition to his operational duties, Michael is passionate about educating others. He has led numerous facility tours, sharing his knowledge of the brewing process and the unique qualities of BIRDSONG's craft beers with visitors. His ability to communicate effectively and engage with customers has fostered a welcoming atmosphere that encourages repeat visits.
Michael’s diverse skill set, which includes forklift operation and proficiency in Microsoft Office, complements his creative talents in drawing, painting, and writing. This blend of creativity and operational expertise not only enhances his contributions at BIRDSONG BREWING but also reflects his genuine passion for the craft beer community. As he continues to grow in his role, Michael remains committed to fostering a collaborative and enjoyable environment for both staff and patrons alike.
