Merna Edwards is a dedicated UX Researcher at Microsoft, where she plays a pivotal role in shaping the user experience for Power Automation products. With her extensive expertise in both qualitative and quantitative research methods, Merna is adept at uncovering user needs, behaviors, and motivations...
Merna Edwards is a dedicated UX Researcher at Microsoft, where she plays a pivotal role in shaping the user experience for Power Automation products. With her extensive expertise in both qualitative and quantitative research methods, Merna is adept at uncovering user needs, behaviors, and motivations that drive exceptional product design. Her current responsibilities involve designing and conducting comprehensive user research studies, meticulously analyzing the results, and translating findings into actionable insights that enhance the overall user experience.
In her role, Merna collaborates closely with cross-functional teams, including product managers, designers, and engineers, to ensure that user feedback is seamlessly integrated into the development process. She employs a variety of research techniques, such as usability testing, surveys, and interviews, to gather rich data that informs design decisions. Her proficiency in tools like Microsoft SQL Server and Excel allows her to analyze complex datasets, while her strong communication skills enable her to present findings effectively to stakeholders.
Merna is currently leading key projects focused on optimizing user workflows and improving accessibility within Power Automation. By leveraging her skills in executive calendar management and project coordination, she ensures that research initiatives align with strategic goals and timelines. Her commitment to user-centered design not only enhances product functionality but also fosters a culture of innovation within her team. With a passion for creating intuitive and impactful user experiences, Merna Edwards continues to make significant contributions to the field of UX research at Microsoft.
