Menaka Dharmapala serves as the Risk, Compliance, and Privacy Manager at SERV, where she leverages over 15 years of extensive experience in navigating the intricate regulatory landscapes that define the VET education industry. In her current role, Menaka is pivotal in establishing robust governance frameworks...
Menaka Dharmapala serves as the Risk, Compliance, and Privacy Manager at SERV, where she leverages over 15 years of extensive experience in navigating the intricate regulatory landscapes that define the VET education industry. In her current role, Menaka is pivotal in establishing robust governance frameworks and compliance systems that not only meet regulatory standards but also enhance the organization’s strategic objectives. Her expertise in procedure manuals and standards compliance allows her to develop and implement best practice processes that mitigate risks while fostering a culture of accountability and transparency.
Menaka thrives on the challenge of interpreting and unpacking new legislation, ensuring that SERV remains at the forefront of compliance and risk management. She leads key projects aimed at embedding risk mitigation strategies that are both efficient and effective, thereby safeguarding the organization’s reputation and operational integrity. Her strategic leadership skills are complemented by her ability to build and coach high-performing teams, empowering them to navigate complex compliance challenges with confidence.
In addition to her core responsibilities, Menaka is actively involved in external audits, where her problem-solving acumen shines as she identifies areas for improvement and drives continuous enhancement of compliance practices. Her commitment to policy writing ensures that SERV not only adheres to current regulations but also anticipates future changes, positioning the organization for sustained success in an ever-evolving landscape. With her comprehensive skill set and dedication to excellence, Menaka is a vital asset to SERV, contributing significantly to its mission and long-term strategic vision.