Melody Olmsted serves as the Instructional Services Academic Support Specialist in the School of Journalism and Communication (SOJC) at the University of Oregon, where she plays a pivotal role in enhancing the academic experience for both students and faculty. With a strong foundation in course...
Melody Olmsted serves as the Instructional Services Academic Support Specialist in the School of Journalism and Communication (SOJC) at the University of Oregon, where she plays a pivotal role in enhancing the academic experience for both students and faculty. With a strong foundation in course scheduling and curricular planning, Melody coordinates and manages the intricate course scheduling process under the guidance of the Associate Dean of Undergraduate Affairs (ADUA). Her keen attention to detail and organizational skills ensure that all scheduling aligns with internal deadlines and institutional requirements, facilitating a smooth academic workflow.
In her role, Melody is not only responsible for the logistics of programming but also acts as a vital communication link between the SOJC and central university offices. This requires her to adeptly navigate various computer systems, including MS Office, Banner, and Cognos, to manage data effectively and support decision-making processes. Her assertive and self-motivated approach allows her to tackle challenges head-on, making her an invaluable asset to the SOJC team.
Melody’s commitment to superior customer service is evident in her interactions with students and faculty alike. She fosters a collaborative environment, bringing enthusiasm and energy to group efforts, which enhances team dynamics and promotes a positive academic atmosphere. With her expertise in invoicing, customer satisfaction, and team building, she not only supports the operational aspects of the SOJC but also contributes to the overall mission of delivering high-quality education in journalism and communication. As she continues to engage in key projects and initiatives, Melody remains dedicated to advancing the academic success of the School and its community.