Melissa Schmitt is a highly regarded Regional Account Manager at American Express, where she leverages her extensive expertise in account management and business development to support government agencies and various merchants in optimizing their payment solutions. With a proven track record of managing and acquiring...
Melissa Schmitt is a highly regarded Regional Account Manager at American Express, where she leverages her extensive expertise in account management and business development to support government agencies and various merchants in optimizing their payment solutions. With a proven track record of managing and acquiring merchants, Melissa excels in demonstrating the value of American Express card acceptance, particularly in environments where resources are limited. Her role involves not only selling the benefits of accepting American Express but also strategically managing relationships with business-to-business merchants who seek to enhance their payment offerings.
Currently, Melissa is spearheading key projects aimed at expanding American Express's footprint within the government sector, focusing on helping agencies streamline their payment processes while maximizing efficiency. Her adept negotiation skills and deep understanding of the sales process allow her to navigate complex discussions with stakeholders, ensuring that both merchants and government agencies recognize the advantages of partnering with American Express.
In addition to her core responsibilities, Melissa is committed to fostering long-term relationships through effective relationship management, which is crucial in an industry where trust and reliability are paramount. Her ability to cold call and engage potential clients has resulted in significant new business development, contributing to the overall growth of American Express in her region. As she continues to drive initiatives that support merchants in doing more with less, Melissa remains a vital asset to her team and the broader American Express organization.