Melissa Nelson serves as an ISD Specialist at Neil Hoosier & Associates (NHA), Inc., where she leverages her extensive background in technical writing and instructional design to enhance user experience and facilitate effective learning. With a solid foundation in documenting User Guides and Product Manuals,...
Melissa Nelson serves as an ISD Specialist at Neil Hoosier & Associates (NHA), Inc., where she leverages her extensive background in technical writing and instructional design to enhance user experience and facilitate effective learning. With a solid foundation in documenting User Guides and Product Manuals, Melissa is adept at creating comprehensive training materials that support application updates and ensure users can navigate new features with ease. Her expertise in writing Test Cases and Requirements, alongside her proficiency in the Software Development Life Cycle (SDLC), allows her to contribute meaningfully at every stage of project development.
Currently, Melissa is actively involved in the MSPIC project, where she not only prepares instructional content but also performs critical Section 508 remediation to ensure accessibility compliance. Her role extends to assisting with Drupal postings to the CMS website, showcasing her versatility in web content management and educational technology. Melissa has also produced and maintained two state-of-the-art Online Help systems utilizing HTML5 and Madcap Flare, demonstrating her commitment to delivering high-quality, user-friendly resources.
Her skill set encompasses a blend of creative writing and technical communication, making her a valuable asset in the realm of instructional design. Melissa's ability to develop engaging instructor-led training sessions and her familiarity with tools like Lectora further enhance her contributions to NHA, Inc. As she continues to refine her craft, Melissa remains dedicated to fostering an inclusive learning environment that empowers users and drives project success.
