Melissa Forbes is a dynamic Store Manager at Sleep Number Corporation, where she leverages her extensive background in retail management and customer service to enhance the in-store experience for clients. With a robust career spanning over a decade, Melissa has honed her skills in various...
Melissa Forbes is a dynamic Store Manager at Sleep Number Corporation, where she leverages her extensive background in retail management and customer service to enhance the in-store experience for clients. With a robust career spanning over a decade, Melissa has honed her skills in various leadership roles, including operations manager and general manager, which have equipped her with a comprehensive understanding of retail dynamics and team management.
At Sleep Number, Melissa is currently spearheading key projects aimed at elevating customer engagement and satisfaction. Her commitment to providing exceptional service is evident in her strategic initiatives, which focus on building lasting relationships with clients and ensuring they receive personalized solutions tailored to their needs. Melissa's expertise in sales motivation and retail displays plays a crucial role in driving store performance and achieving sales targets.
A firm believer in teamwork, Melissa emphasizes the importance of collaboration and communication within her team. She actively fosters a culture of safety and excellence, conducting regular safety audits and training sessions to ensure that her team is well-prepared to meet the demands of a fast-paced retail environment. Her energetic leadership style not only inspires her team but also creates an inviting atmosphere for customers, making every visit to Sleep Number a memorable one.
As she continues to navigate the evolving landscape of the retail industry, Melissa remains focused on her goal of winning with her team, enhancing the value of Sleep Number’s products and services, and ultimately contributing to the company’s mission of improving the sleep health of every customer.
