As the Director of Technology Project Management at Verizon, Melissa Basciano plays a pivotal role in shaping the future of Wireline Network Operations. With a focus on end-to-end systems design and development, she collaborates closely with various divisions, including the Verizon Consumer Group and Verizon...
As the Director of Technology Project Management at Verizon, Melissa Basciano plays a pivotal role in shaping the future of Wireline Network Operations. With a focus on end-to-end systems design and development, she collaborates closely with various divisions, including the Verizon Consumer Group and Verizon Business Group, as well as internal and external partners. Her leadership is instrumental in driving initiatives that leverage automation, machine learning, and artificial intelligence, ensuring that Verizon remains at the forefront of technological innovation.
Melissa's team is tasked with the critical responsibility of intake and prioritization of all system automation projects. This involves not only managing complex project timelines and deliverables but also fostering a culture of collaboration and efficiency across diverse teams. Her expertise in capacity management and emotional intelligence enables her to navigate the intricacies of project management while maintaining a focus on cultural diversity and team dynamics.
Beyond her professional achievements, Melissa is a dedicated working mother of two young daughters, balancing her career with her roles as a Girl Scout Troop leader and soccer coach. This commitment to family and community enriches her leadership style, allowing her to bring empathy and understanding into her management approach. With a strong foundation in account management and marketing, combined with her proficiency in tools like Microsoft Office and Excel, Melissa is well-equipped to drive impactful projects that align with Verizon’s strategic goals. Her unique blend of technical expertise and personal commitment to fostering growth in both her professional and personal life makes her a valuable asset to the Verizon team.
