Megan Williams serves as the Business Director at Counseling and Trauma Therapy Associates, where she leverages over a decade of experience in sales and marketing to enhance operational efficiency and client engagement. In her current role, Megan focuses on a multifaceted approach to business management...
Megan Williams serves as the Business Director at Counseling and Trauma Therapy Associates, where she leverages over a decade of experience in sales and marketing to enhance operational efficiency and client engagement. In her current role, Megan focuses on a multifaceted approach to business management that encompasses marketing strategy, financial oversight, and the development and maintenance of digital platforms. Her expertise in project management is instrumental in driving key initiatives, such as streamlining referral management processes and optimizing new client onboarding experiences.
Megan has successfully built and leads a dedicated Administrative Team of five professionals, ensuring that all aspects of client interaction—from registration and scheduling to insurance billing and compliance—are handled with precision and care. Her commitment to quality assurance and training fosters a culture of excellence within the team, ultimately enhancing the overall client experience. Additionally, her background in event planning allows her to orchestrate impactful community outreach initiatives that raise awareness about mental health and trauma therapy services.
With a strong foundation in customer relations and a keen understanding of the unique challenges faced by clients in therapeutic settings, Megan excels at developing tailored marketing strategies that resonate with diverse audiences. Her proficiency in system and database development further supports the organization’s mission by ensuring that operational processes are efficient and effective. As a creative professional, Megan is dedicated to fostering an environment where both clients and staff feel supported and empowered, making significant contributions to the growth and success of Counseling and Trauma Therapy Associates.
