Megan Oliver is a dynamic Small Business Owner and Silversmith at Crooked Trails Silver, where she expertly blends her passion for handmade jewelry with her extensive background in education and customer engagement. In her current role, Megan manages all facets of the business, from eCommerce...
Megan Oliver is a dynamic Small Business Owner and Silversmith at Crooked Trails Silver, where she expertly blends her passion for handmade jewelry with her extensive background in education and customer engagement. In her current role, Megan manages all facets of the business, from eCommerce and product development to content creation and customer service. Her innovative approach to marketing has led to a remarkable 142% increase in sales through Instagram over the past year, showcasing her ability to leverage social media for authentic brand storytelling and strategic outreach.
Megan's commitment to exceptional customer service is evident in her impressive track record of 100% positive testimonials from satisfied clients. This success is rooted in her strong communication skills and relationship-building expertise, which she honed during her time as an educator. By cultivating meaningful connections with her customers, Megan not only enhances their shopping experience but also fosters a loyal community around her brand.
In addition to managing her business, Megan is dedicated to creating unique monthly jewelry collections and custom pieces that reflect her artistic vision and craftsmanship. Her skills in instructional design and lesson planning translate seamlessly into her ability to educate customers about the intricacies of her work, further enriching their experience. As she continues to navigate the evolving landscape of small business ownership, Megan remains a self-starter and innovative critical thinker, poised to make a significant impact in the realms of customer success and marketing.
