Megan Oleksa serves as a Student Advisor and Student Coordinator at Risepoint, where she leverages over a decade of experience to foster student success in the online graduate education landscape. With the recent merger of Wiley University Services and Academic Partnerships, Megan plays a pivotal...
Megan Oleksa serves as a Student Advisor and Student Coordinator at Risepoint, where she leverages over a decade of experience to foster student success in the online graduate education landscape. With the recent merger of Wiley University Services and Academic Partnerships, Megan plays a pivotal role in navigating the evolving educational environment, ensuring that students receive the support they need to thrive. Her commitment to service is evident in her approach to mentoring 80-300 students, where she not only provides guidance but also inspires personal and academic growth.
Megan's expertise in conflict management and customer relationship management (CRM) allows her to effectively address student concerns, fostering a supportive and engaging online learning atmosphere. By collaborating closely with university partners, she helps to implement strategies that promote retention rates exceeding 82%, showcasing her dedication to student success. Her proficiency in data entry and metrics analysis ensures that she maintains accurate records, which are crucial for tracking student progress and outcomes.
In addition to her strong organizational skills, Megan's adaptability and time management abilities enable her to respond swiftly to the dynamic needs of her students. She is also skilled in instructional design, which allows her to contribute to the development of engaging educational materials that enhance the learning experience. Megan Oleksa embodies the philosophy that small actions can lead to significant change, and she is committed to making a lasting impact on her community and the students she serves at Risepoint.