Megan Buck serves as the Deputy Division Director at the Health Resources and Services Administration (HRSA), specifically within the COVID-19 Provider Relief Bureau's Division of Customer Support. With over a decade of experience in healthcare operations and program strategy, Megan has established herself as a...
Megan Buck serves as the Deputy Division Director at the Health Resources and Services Administration (HRSA), specifically within the COVID-19 Provider Relief Bureau's Division of Customer Support. With over a decade of experience in healthcare operations and program strategy, Megan has established herself as a pivotal leader in navigating the complexities of public health initiatives. Her expertise in change management and strategic planning has been instrumental in enhancing the agency's response to the ongoing challenges posed by the COVID-19 pandemic.
In her current role, Megan spearheads key projects aimed at optimizing customer support for healthcare providers impacted by the pandemic. She is deeply involved in stakeholder engagement, ensuring that the voices of healthcare professionals are heard and integrated into policy decisions. Her commitment to person-centered care drives her efforts to implement innovative solutions that improve service delivery and operational efficiency. By fostering employee engagement and promoting a culture of collaboration, Megan empowers her team to excel in providing critical support to providers navigating the relief programs.
Megan's background in health policy and public health equips her with a comprehensive understanding of the regulatory landscape, enabling her to effectively advocate for policies that enhance healthcare access and quality. Her focus on process improvement has led to the development of streamlined workflows that enhance responsiveness and customer satisfaction. As a change leader, Megan Buck continues to thrive in dynamic environments, making significant contributions to the health sector and ensuring that the needs of communities are met with compassion and efficiency.
