Maycon Montesio is an accomplished IT Operation Manager at Atos, where he leverages his extensive experience in IT service management to drive operational excellence and enhance client satisfaction. With a career marked by a commitment to tackling new challenges, Maycon has cultivated a diverse skill...
Maycon Montesio is an accomplished IT Operation Manager at Atos, where he leverages his extensive experience in IT service management to drive operational excellence and enhance client satisfaction. With a career marked by a commitment to tackling new challenges, Maycon has cultivated a diverse skill set that includes ITIL, service management, and team leadership. His role at Atos involves providing critical support to high-profile clients such as Banestes, Paranapanema, Messer, UniFy, Bull, Oracle, and Amil, ensuring that their IT operations run smoothly and efficiently.
Maycon's professional journey is distinguished by his involvement in significant projects, including his contributions to the Organizing Committee for the Rio 2016 Olympic and Paralympic Games. This experience not only honed his project management skills but also equipped him with the ability to operate effectively under pressure and manage complex, time-sensitive tasks. His technical proficiency spans various domains, including Java, HTML, and Windows environments, which allows him to bridge the gap between technical teams and business stakeholders seamlessly.
At Atos, Maycon is instrumental in implementing ITIL best practices, optimizing service delivery, and fostering a culture of continuous improvement. His leadership style emphasizes collaboration and empowerment, enabling his team to excel in providing exceptional service to clients. As he continues to navigate the evolving landscape of IT operations, Maycon remains dedicated to driving innovation and delivering value through strategic IT management, making him a pivotal figure in the success of Atos and its clients.
