Max Kiker serves as the Senior Vice President of Operations and Managing Member at TwinLine LLC, where he leverages his extensive background in hotel operations to enhance the company’s operational efficiency and strategic direction. With a rich history spanning various facets of the hospitality industry,...
Max Kiker serves as the Senior Vice President of Operations and Managing Member at TwinLine LLC, where he leverages his extensive background in hotel operations to enhance the company’s operational efficiency and strategic direction. With a rich history spanning various facets of the hospitality industry, Max has honed his expertise in managing both limited and full-service properties. His journey began with a strong foundation in food and beverage management, which has equipped him with a keen understanding of customer service and operational excellence.
At TwinLine, Max is instrumental in overseeing key projects that align with the company's mission of delivering high-quality aramid fibers and polymers to diverse industries. His leadership is pivotal in optimizing supply chain processes and ensuring that product quality meets the rigorous standards expected in sectors that rely on advanced materials, such as aerospace and defense. Max's experience as a General Manager and Regional Manager for multiple properties has endowed him with a unique perspective on operational scalability and efficiency, which he applies to TwinLine’s logistics and distribution strategies.
Max’s proficiency in hotel booking systems like Micros and OnQ, combined with his comprehensive knowledge of rooms division and restaurant management, allows him to implement best practices that enhance both customer satisfaction and operational performance. His commitment to excellence is reflected in his ability to lead cross-functional teams, ensuring that TwinLine not only meets but exceeds its operational goals. As he continues to drive innovation and efficiency at TwinLine, Max remains dedicated to fostering a culture of continuous improvement and operational integrity within the organization.