Matthew Ulmer serves as the Vice President of Operations & Client Relations at Arc Intermedia, where he leverages over 15 years of strategic operations expertise to drive efficiency and enhance client engagement. In his current role, Matthew is responsible for overseeing all facets of organizational...
Matthew Ulmer serves as the Vice President of Operations & Client Relations at Arc Intermedia, where he leverages over 15 years of strategic operations expertise to drive efficiency and enhance client engagement. In his current role, Matthew is responsible for overseeing all facets of organizational operations, ensuring that staff schedules and workflows are optimized for peak performance. His leadership extends to refining internal and external processes, enhancing client communications, and managing relationships that are pivotal to the company's success.
Matthew is deeply involved in key projects that integrate advanced technology and data analytics into operational workflows, allowing Arc Intermedia to stay ahead in a rapidly evolving digital landscape. His proficiency in business strategy and social media marketing has been instrumental in developing targeted campaigns that resonate with diverse audiences, while his expertise in email marketing and newsletters has significantly improved client retention rates.
An advocate for leveraging AI and innovative tools, Matthew is committed to fostering a culture of continuous improvement and adaptability within the organization. His strong background in higher education and product marketing informs his approach to leadership, enabling him to mentor teams effectively and cultivate a collaborative environment. With a keen eye for web analytics, he ensures that every decision is data-driven, aligning operational goals with broader business objectives. Matthew Ulmer's strategic vision and operational acumen position Arc Intermedia for sustained growth and success in the competitive landscape of digital communications.
