Matthew Ribb serves as the Director of Club and Fitness at PMP Management, where he leverages over a decade of experience in the fitness industry to drive operational excellence and enhance member satisfaction. Under his leadership, PMP has gained recognition as the “Nordstrom of Property...
Matthew Ribb serves as the Director of Club and Fitness at PMP Management, where he leverages over a decade of experience in the fitness industry to drive operational excellence and enhance member satisfaction. Under his leadership, PMP has gained recognition as the “Nordstrom of Property Management,” a testament to the company’s commitment to delivering exceptional customer care and innovative community management solutions. Matthew is at the forefront of transforming the fitness facility’s business model, having spearheaded a comprehensive overhaul that integrates cutting-edge technology with personalized member services.
His strategic vision has led to the successful implementation of new revenue streams, including partnerships with local businesses and community events that not only attract new members but also foster a sense of belonging among existing clientele. Matthew’s expertise in operations management and sales has been instrumental in optimizing the fitness facility's multimillion-dollar P&L, ensuring sustainable growth while maintaining the highest standards of service.
In addition to managing the fitness facility, Matthew oversees a diverse range of recreational activities, including tennis, pickleball, and social events, creating a vibrant community hub that caters to all interests. His strong leadership skills and dedication to employee development empower his team to deliver an unrivaled member experience, reinforcing PMP Management’s reputation as a leader in the industry. Through his innovative approach and commitment to excellence, Matthew Ribb continues to set new benchmarks in club management and fitness operations.
