Matthew Matsen is a seasoned executive with over twenty-five years of experience in the insurance industry, currently serving as the Client Engagement Director at Guidewire Software. In this pivotal role, Matthew leverages his extensive background in claims operations, agent distribution, and technology solutions to drive...
Matthew Matsen is a seasoned executive with over twenty-five years of experience in the insurance industry, currently serving as the Client Engagement Director at Guidewire Software. In this pivotal role, Matthew leverages his extensive background in claims operations, agent distribution, and technology solutions to drive client success during large-scale transformations. His deep understanding of the insurance landscape enables him to act as a trusted advisor, guiding clients through their strategic investments in the Guidewire platform.
Matthew's expertise spans various domains, including program management, business development, and consultative sales, which he utilizes to foster strong relationships with clients. His commitment to delivering tailored solutions ensures that each client receives the highest level of support and guidance, enhancing their overall experience with Guidewire. As part of the Professional Services Team, he leads key projects that focus on integrating Guidewire’s innovative solutions into clients' existing frameworks, ensuring seamless transitions and optimal performance.
In addition to his role in client engagement, Matthew is passionate about training and mentoring teams, sharing his knowledge of customer relationship management (CRM) and vendor management to empower others in the organization. His collaborative approach and dedication to teamwork have made him a valuable asset to both clients and colleagues alike. As the insurance industry continues to evolve, Matthew remains at the forefront, helping organizations navigate the complexities of digital transformation while maximizing the value of their Guidewire investments.